Include FAQs Answer #3

Due to health & hygiene reasons, we are unable to offer an exchange or refund for "change of mind" on adult toys. 

For faulty or damaged goods, please contact us within 15 days of the purchase with proof of the claim, and we will endeavour to either replace the product(s) or provide you with a refund.

Because of the nature of the products, we do not offer satisfaction guarantee on our products, however our sexperts are fully confident that our handpicked collections will give you the best experience. 

Please refer to Return Policy for more details.