Best Price Guarantee

Why does Lovestash offer best price guarantee? 

As the most trusted retailer for sex toys and sexual wellness products in New Zealand, Lovestash has direct relationships with manufacturers and distributors. Bulk purchasing and volume discounts enable us to access the best price and pass on the savings to customers. 

We monitor competitors' prices and adjusting our own ones to ensure they remain the lowest at all time. If you found any of our product at a lower price from local online adult shops, email us with your price request now and we'll not only match it for you, but beat it by 10%! 

How long is my price match discount valid for?

Our price adjustment mechanisms checks with the market often to ensure our prices remain competitive, so your discount will only be valid for 24 hours from the time it was approved. 

What are the terms and conditions? 

  • Deliveries must be within New Zealand.
  • Prices must be listed in New Zealand dollars. 
  • Subject to the value of identical products listed on reputable New Zealand retailer sites.
  • Best price guarantee offer is valid for 24 hours from issuance. 
  • Excludes special quotes, stock liquidations and commercial quantities. 
  • Not applicable to items on marketplace, discount sites, deals/group buy sites or auction sites.
  • Price guarantee excludes flash sales. 
  • Typographical errors on other websites will not be accepted as part of the best price guarantee.
  • Cannot be combined with any offers, including competitor coupon codes and special discount vouchers.
  • Only applies to New Zealand websites. 
  • Products must be official and genuine, not copies or imitations. 
  • Products with chargers/power adapters must come with New Zealand certified chargers and should not require additional adapters as with international suppliers or intended for other international markets.
  • Only applies to full priced items, and products must be in stock and ready for dispatch from New Zealand.  

Our Best Price Guarantee is only valid before your order is placed with Lovestash. If you found a cheaper price after placing your order, we cannot offer a best price guarantee or a refund.

These terms and conditions are subject to change, and Lovestash reserve the right to reject any request at our discretion.

How to request a price match?

Please email your request via our Contact Us page, including the URL for the product listing on the competing site and any other information you'd like to include. 

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